My variable is visible on RITM form but not visible on Sc_task form [plesae see description]

snow34 · ‎05-10-2022

My category variable is missing on sc_task form whats the issue ?

Hitoshi Ozawa · ‎05-10-2022

To add column "Global", select the gear icon.

And then move "Global" to the right.

Sagar Pagar · ‎05-10-2022

Hi,

Check the Catalog Client script or Catalog UI policy which hides Category field/variable in catalog task view.

Also check, have you added Category field in selected slush bucket?

Thanks!

Sagar Pagar

The world works with ServiceNow

snow34 · ‎05-10-2022

category is my variable how to get that from slush bucket

Sagar Pagar · ‎05-10-2022

Open the catalog task in workflow/ flow and check the variable is in selected slush bucket or not.

The world works with ServiceNow

Sagar Pagar · ‎05-10-2022

Have you checked the Catalog Client script or Catalog UI policy which hides Category field/variable in catalog task?

Thanks!

Sagar Pagar

The world works with ServiceNow