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‎08-11-2022 02:54 AM
Hi,
I created a custom table (extended from task) and used it for the agent workspace. When opening the form using the workspace, the form header used by default is the task workspace form header. I created a new workspace form header using the custom extended table, but it still uses the workspace form header for task. Can anyone help me on this?
Thank you.
Solved! Go to Solution.
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‎08-11-2022 03:28 AM
I have found the solution. I removed the value in the workspace field and now it uses the one that I created.
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‎08-11-2022 03:04 AM
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‎08-11-2022 03:18 AM
Hi Mohit,
Thank you for the answer. I actually have created an entry to the workspace form header using my extended table. However, in the workspace, the form still uses the task workspace form header. Do you have any other suggestion?
Thanks.
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‎08-11-2022 03:28 AM