My workspace form uses task form header instead of the extended table form header

Mel A
Tera Expert

Hi,

I created a custom table (extended from task) and used it for the agent workspace. When opening the form using the workspace, the form header used by default is the task workspace form header. I created a new workspace form header using the custom extended table, but it still uses the workspace form header for task. Can anyone help me on this?

Thank you.

1 ACCEPTED SOLUTION

Mel A
Tera Expert

I have found the solution. I removed the value in the workspace field and now it uses the one that I created.

find_real_file.png

View solution in original post

3 REPLIES 3

Mohith Devatte
Tera Sage
Tera Sage

hELLO @Mel A ,

i think it defaults to parent table form settings how ever you can change that using workspace form header setting like below .

go to the below navigated table and open your table record and make changes

find_real_file.png

MARK MY ANSWER CORRECT IF IT HELPS YOU

Hi Mohit,

Thank you for the answer. I actually have created an entry to the workspace form header using my extended table. However, in the workspace, the form still uses the task workspace form header. Do you have any other suggestion?

Thanks.

Mel A
Tera Expert

I have found the solution. I removed the value in the workspace field and now it uses the one that I created.

find_real_file.png