Need a best solution on notification monitoring

shabbir5
Tera Guru

Hello All,

 

we have multiple integrations , and whenever any integration failing ( we have a flow that will run every 10 minutes to test the connection )

 

a notification will trigger and someone will monitor it , then will work on it to fix

 

sometimes we are getting this connection failures in non working hours , due to this our SLAs are always breaching

 

is there a best solution to get a call to mobile numbers whenever we get this connection failure issues ?

 

please suggest best solution

@Ankur Bawiskar 

 

Thank you,

Shabbir Shaik

1 REPLY 1

Maik Skoddow
Tera Patron
Tera Patron

Hi @shabbir5 

please check my solution Health Sentinel for ServiceNow: Bringing Sensor Logic to Platform Monitoring I have built exactly for such use cases.

Maik