Need a best solution on notification monitoring
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06-03-2025 08:37 AM
Hello All,
we have multiple integrations , and whenever any integration failing ( we have a flow that will run every 10 minutes to test the connection )
a notification will trigger and someone will monitor it , then will work on it to fix
sometimes we are getting this connection failures in non working hours , due to this our SLAs are always breaching
is there a best solution to get a call to mobile numbers whenever we get this connection failure issues ?
please suggest best solution
Thank you,
Shabbir Shaik
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06-03-2025 08:52 AM
Hi @shabbir5
please check my solution Health Sentinel for ServiceNow: Bringing Sensor Logic to Platform Monitoring I have built exactly for such use cases.
Maik