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What's NewPopular PostsEventsCareer PathMoreWhat's happening right nowGet the latest info about ServiceNow releases, events, and challenges from our Developer Advocates.Developer blogHeading to World Forum New York? Let's Make It a Two-Day Thing.Heading to World Forum...Read Morenow[dev] blogRegistration is open: Come build with us at now[dev]26Mark your calendars: November 4–5, 2026 at the San Jos...Read MoreDeveloper Advocate BlogBuilding an MCP Server on ServiceNow and Connecting Claude to ItI have built a handful...Read MoreDeveloper Advocate BlogOtto vs Now Assist: What Actually ChangedLet's address the elephant in the comments section first, because it's
the same que...Read MoreDeveloper Advocate BlogDo All Developers Need to Be Tech Leads Now?Key takeaways • AI agents can now write code faster than most teams can
review it, ...Read MoreDeveloper Advocate BlogServiceNow Meets Smart Glasses: Live-Coding a Scripted REST API Proof of ConceptWhat if a P1 incident ...Read MoreDeveloper Advocate BlogServiceNow Build Agent MCP Servers: Jira, Figma, Postgres, Zoom, and MoreServiceNow Build Agent...Read MoreDeveloper Advocate BlogCalling ServiceNow AI Skills via REST API: A Complete WalkthroughEverything AI in Servi...Read MoreDeveloper blogKeeping PDIs Available for Active Builders: Upcoming PDI Reclamation ChangesLately, it’s become ha...Read MoreDeveloper blogHow to backup your Personal Developer Instance (PDI)Backing Up Your Personal Developer Instance (PDI) One ...Read MoreDeveloper Advocate BlogBuilding ServiceNow apps via Claude Code and the ServiceNow SDKVibe Coding with Claud...Read MoreProduct Launch blogsBuild anywhere, run on ServiceNow: deploying from external IDEsFor developers with pr...Read MorePopular PostsExplore the most discussed topics and insights shaping our developer community.Developer forumLookup Record ,check statusHi , lookup Record in flow When look up record action how to check there
is any rec...Read MoreDeveloper forumeven after posting additional comment on self service portal the value is not being cleared in boxRead MoreDeveloper forumUnable to add errors to warnings in atfHi team, i have admin access, all 3 atf roles yet i am unable to add
errors to atf ...Read MoreDeveloper forumCopying attachment to requested item created via a record producer with two step checkout processRead MoreDeveloper forumTheme Builder: Changing Search Highlight Text Color in Next Experience Navigation MenuHi, I'm using a custom...Read MoreDeveloper blogManaging Internet Domains with ServiceNow and CSC Domain ManagerOne of my recent clien...Read MoreEventsJoin virtual and in-person events to learn, collaborate, and connect with practitioners solving the same challenges you are.GRC eventsOn Demand Virtual Experience: From AI pilot to enterprise: what works, what breaks, and how to close
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8:00 AMhttps://hub.servicenow.com/wcc/eh/1237365/lp/5226048/from-reactive-to-ready-whats-next-for-autonomous-it?referenceSource=communityRead MoreHRSD eventsHR Tech - Las VegasLEARN MORE Attending HR Tech in Las Vegas on October 20 -22? Meet with
ServiceNow to see how AI complete...
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8:00 AMMandalay Bay Convention Center, South Las Vegas Boulevard, Las Vegas, NV, USARead MoreGRC eventsWebinar: Governance was built for human speed. AI moves faster.Governance built for a...
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5:00 AMRead MoreAI Control Tower eventsWebinar: Governance was built for human speed. AI moves faster.Governance built for a...
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5:00 AMRead MoreWisconsin SNUGRegister today for the Chicago World Forum on October 6th!Hello SNUG Members! Re...
September 24, 2026
7:00 AMRead MoreCalgary SNUGSNUG Live CalgaryRegister to attend the upcoming ServiceNow User Group Live Calgary and
workshop in Calgary. (notice the ...
September 24, 2026
7:30 AMHyatt Regency Calgary, Centre Street South, Calgary, AB, CanadaRead MoreCareer PathAdvance through our Developer Path, a journey designed to help you grow from Explorer to Visionary. Build skills, share knowledge, and shape the future of our developer community.System AdministratorYou’re highly organized and thrive when working with others. You love sharing technical know-how and building relationships. You keep everyone on track.Learn MoreImplementerYou’re creative and efficient. You relish working through a problem to find the best answer for everyone, because you know give and take is part of the process.Learn MorePlatform OwnerYou have a vision for how technology should be used and enjoy working and leading in cross functional teams.
Learn MoreApplication DeveloperYou’re an innovative thinker who tackles technical issues originally and creatively. You see possibilities and trust your limitless problem-solving imagination.Learn MoreTechnical Project ManagerYou love planning, managing, and executing technical projects on-time and on-budget, and work with technical teams and business leaders to ensure project success.Learn More
Resources to exploreNew EpisodeBreak Point: The ServiceNow Developer PodcastBreak Point is the podcast for ServiceNow admins, developers, and builders of all skill levels.Video CTAYouTubeServiceNow Developers YouTube ChannelLearn about the latest releases, AI features, and other tips and tricks.
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Playlist: Build anywhere with the ServiceNow SDK and Claude CodeBuilding an MCP Server on ServiceNow and Connecting Claude to It
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Hi , We have VMware relationships such as Virtualizes::Virtualized by generating a large number of "(relationship added)" and "(relationship removed)" entries in CI history. I've found options such as glide.ui.relations_trace and no_audit_relation=tr...
Hi team, i have admin access, all 3 atf roles yet i am unable to add errors to atf warning list and error list i am not able to run the atf.i am trying to run catalog atf in service portal.whenever i open the service catalog in service portal in atf ...
I’m having trouble making a drop-down field (component) mandatory. This UI Builder is a modal that will open in the Service Operations Workspace (SOW); I’ve already managed to populate the other fields, but the problem is how to make it mandatory – t...
Hello Community,I'm looking for guidance on an issue encountered after replacing a Glide List field with a Reference field.I had a field:end_user_roles configured as: Type: Glide List Reference: sys_user_roleUsers were able to see and use this field ...
even after posting comments (additional comment) on self-service portal, the value is not being cleared on additional comments boxthis is happening only for ITIL role users not for admin users that too only for RITM's not for INC's.Thanks in Advance.
We have requests that are running longer an a year and we are receiving this error when trying to look at the flow that should be running for the request. Has anyone else encountered this and if so, what did you do to resolve the issue?
Good morning, I working in the SOW and on the interaction record the template tab defaults to all. But on the incident record the default is My Templates. How to I change it on the incident so that the template selection defaults to All like on the...
Hi,I am working on a requirement where I need to display only the Additional Comments field on the standard ticket page in the Service Portal. Please refer to the attached screenshot below. Currently, the page is showing the Work Notes field, but my ...
I created a new Workspace Experience and added a page containing a Record List component.During page configuration, I defined two page parameters:Required Parameter: Table NameOptional Parameter: Encoded Query / FilterThe Record List component is co...
how to prevent inline images from original email from entering the system as attachments? When the recipient replies to the original received mail, upon clicking 'send mail' ui action , the inline images from the original mails are coming back into ...
We have a two step checkout process in our organization.We have a record producer using which we generate RITMs. We would like to have the attachment copied from the record producer record to the individual RITMs. Instead of using a BR for copying at...
Hi, I want to show HTML widget depend on Incident state in Service Portal.So I cloned HTML widget and write script below: HTML Temple <div> <div ng-if="!c.options.html && data.canRead" class="panel panel-default"> <div class="panel-body"> ...
Hello everyone, KB1645366 describes how to clone a database for MariaDB and MySQL for ServiceNow self-hosted.One of the important steps is backing up the KMF tables from the target instance. The KB provides a list of tables to back up :sn_kmf_identit...
Hi All, We need your help. We have observed an issue in our ServiceNow instance. We configured an email notification to trigger when an SCTASK is closed as Completed. However, the same email address was also created in ServiceNow as a contact. Whi...