- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎03-05-2021 03:17 PM
I have a catalog item (hr request) that includes a List Collector.
I have a reference qualifier running correctly to filter that list based on the department. I am also hiding the filter section based on the attribute "no_filter". Everything is working fine.
However if the user/agent changes the department, the list collector does not update.
I am looking for an onChange client script that would force the list collector to refresh when the department is changed/
Thanks in advance for help
Solved! Go to Solution.
- Labels:
-
Scripting and Coding

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎03-05-2021 03:31 PM
Hey,
You don't need a script, just update the variable to watch the element(s) you're wanting to use in the reference qual. There is a (poorly) documented attribute 'ref_qual_elements' that you use.
1. The variable on the form I want to include in the reference qual.
2. The variable name to watch (if you're using multiple, separate with ;)

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎03-05-2021 03:31 PM
Hey,
You don't need a script, just update the variable to watch the element(s) you're wanting to use in the reference qual. There is a (poorly) documented attribute 'ref_qual_elements' that you use.
1. The variable on the form I want to include in the reference qual.
2. The variable name to watch (if you're using multiple, separate with ;)
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-23-2023 03:55 PM
Thanks Kieran.