Hi, I am setting up oauth on an instance, and have created a refresh token. The documentation says that the refresh token expires in 100 days by default, and I can change it on the console. However, I would like the token to never expire. Is there...
Hi, How do I change the Order of topics displayed when user clicks on "See All Topics" button is clicked in the VA window? Thanks
I'm looking to cast a GlideRecord object into a child class. What I'm trying to do is fill in a form with a field on cmdb_ci_hardware but I have to do the searching from cmdb_ci. For example, say that there is a custom field on cmdb_ci_hardware calle...
Hi I need to give access on system log > Email to a non admin users. How can I give access. please help. Thanks, Saurabh
I am looking to create an icon link on a Service Portal page that takes the sys_id of the record being presented, and generate a URL like this: "core_company.do?sys_id={{data.sysid}}" where the token is replaced with the sys_id of the record currentl...
Hello there, I am trying to get the number field, which is part of the task table that I extended from, I have added to the record producer but need to find how to make it auto populate with the next record number. Will appreciate the collaboration.
I am trying to create a database view that joins the kb_knowledge to the kb_use table. The purpose of this is for performance analytics. However, whenever I add kb_use and the where clause of kb.sys_id = use.article, I'm getting a syntax error. Synta...
I have a form where I need to add some instructional text that must always display. I created a variable, but when I went into the Form Design, all that displays in the list on the left are fields. What is the best way to fulfill my requirement? Than...
I got a script that was provided by a member in the community to retires CI's and remove relationship if the CI's hasnt been updated in the pas 7 days. But I need to factor in If either child or parent in the relationship has been updated in last 7 d...
Hi folks, Is it possible to detect in a business rule whether a change is made via a form view or list view? building a business rule, in list view, I want the job number to be shown, but not in form view as the number is always displayed.Thank...
Hello,I am working on a Catalog Client script that will automatically select a choice from a list select box when a separate yes/no variable is toggled to "Yes" I used an alert to verify that my IF statement is working, and it seems to be working fin...
Can anyone please explain me the use of Certificaion role ? I gone through the docs but unable to understand the usage of it https://docs.servicenow.com/bundle/jakarta-servicenow-platform/page/product/compliance/reference/r_InstalledWithComplian...
Good Evening, I'm trying to get something to work that I thought was going to be easy to do... yep I am kicking myself for thinking that, I have cloned over the widget "sp-variable-editor" as I have been asked to add a "Cancel" button next to the cur...
My requirement is to hide the user1 from assigned to when selecting the assignment group while creating an incident ,but the user must be a member in the group.
created database view is returning empty rows..cant use the sys_id field because this both table are user built type it dont have any reference fields, in these tables all fields are text field.can anyone help on this?
