I've seen this in the community where this is working for others, but it's not working for me. What do I have wrong? I get no error message. It's just ignored.function onChange(control, oldValue, newValue, isLoading) { if (isLoading || newValue...
I have an executable file at any location or at MID server location. I want to run that file using servicenow and want to retrieve the complete data from that particular executable into servicenow . Can anybody help in this. Thanks Himani Goyal
Hello Genius,I have a small requirement, If RITM state is set to closed incomplete, the relevant request should get closed incomplete. Due to workflow it is not updating it properly. Can any one help me on this please.Kindly note, when the RITM is se...
Hi All Is it possible to create CI relationships based on a reference field within the CI? e.g. Discovering Azure Storage Accounts, I have a reference field that is populated with the Resource Group CI that contains it. I would also like a relationsh...
Hi All,Need help regarding service portal.I want to show 4 values from a table in a reference field (Hr contacts from Hr contact table) in portal view of service catalog. In IT view , when you click the reference icon a window will appear which will ...
Hi all,We recently configured a multi tenant environment and are looking to separate data based upon the user's Company. Originally, we had a read ACL on the task table where the only condition (other than role) was Company IS javascript:gs.getUser()...
Hi All, 1 of my approval activity having some scripting error so got no approval assigned to the workflow and the workflow is pending for approval now. Now I already fixed the script problem, and my problem now is how can I restart the workflow and ...
Hi All, I have written this User Criteria on article Level this script in executing and its going to inside the IF condition but is not working as expected Please help me to resolve this issue checkRegion();function checkRegion() { var s = gs.getU...
Hello, I am have built a form to Add/Remove users from ServiceNow Groups, I now want to limit the ability for the user to be able to select a group that he/she is already a member of. So I am using a Reference qualifier on the catalog form field to ...
Hello, Needing help with 'Assignment Lookup Rules' and 'Assignments' for Incidents. We are using 'Assignment Lookup Rules' to assign Incidents based on Category and Subcategory. But there is now a need to redirect about 10% of tickets based on the ...
For HR Form there is related list called Child Cases, which has two buttons New and Edit. Whenever Record is in Resolved state and this New button is clicked, I want to display an Info Message that " New child case cannot be added because state is re...
I'm trying to create a widget which displays a users information. I'm calling both the User Table and my custom 'members table' which references many of the fields within the user table. When a user clicks the delete button I want the record from the...
Hi All, Can we use "c.server.update().then(function(){}" twice in client script of a widget in service portal. Requirement is to pass the values from html to server, so am taking the changed input value from html and passing it to server script via ...
Hello Community,I'm working with a portal widget that adds a button to allows the caller to reopen an incident if its resolved. When they click the reopen button a input text box appears asking for a reason and when they submit it saves it as a comme...
Hi, I am looking to create a rule that automatically changes the assignment group based on the senders email, however I am having issues getting it to work. What I am looking for as an example is when an email is sent from 'example@domain.com' to a...
