We're on Istanbul Patch 9aAm trying to insert new steps into our Change workflow to allow for assessment of risk before approvers are asked to approve changes.I have added a stage in the Process Flow called assess_risk to show in the Process Formater...
Hi AllThis is the script i am using. It gives a undefined at the beginning of the additional comments. Is there a way i can just remove the 1st word?var comments= current.comments.getJournalEntry(-1);var com=[];var na = comments.split("\n\n"); ...
Hi,I would like to add the CAD currency to the financial tab of the asset form. I have already updated the following:1. Updated the system localization to include the correct settings (e.g. en.CAD and CAD) as per Defining Locales - ServiceNow Wiki2...
Hi,We have catalog form and it has checkbox variables in it.user while filling the form, he will select the required checkboxes, some of the checkboxes will remain un-checked.Here requirement is to display the only checkbox variables which are checke...
I need to configure our Response SLA stop condition with following requirement: SLA should be stopped when task gets updated by the member of the current assignment group.I used condition Update by is javascript:gs.getUser().isMemberOf(current.assign...
Hi everyone,There seems to be a bug with presenting Reference Variables in the Service Portal, when you zoom out. Borders of the field disappear depending on what zoom level you are on. My customers have found this issue while testing.I checked and i...
Hello, I'm working on a script action where I'm trying to add days to the date of creation. Somehow, the syntax I'm using of "addDays();" is not working and when debugging, the logs display "undefined". I'll attach a picture of the debug logs. Could...
I'm seeing in the Wiki, "Other methods, GlideRecord and g_form.getReference() are also available for retrieving server information. However, these methods are no longer recommended due to their performance impact.". However in my Implementation Boo...
Hi All,Earlier in the wiki, there was a repository page for the glidescript functions with examples of how to use them. But now the same page is being re directed to docs.sevicenow but cant find those functions.Basically, i used to refer that page to...
Hi All, I have created a new homepage for the users and want to include direct link to open the homepage. /Home.do opens the default page set by user but i want them to open my newly created homepage. What will be the URL? Please let me if you need m...
Want a foolproof plan to guarantee success on your ServiceNow Certification Exam? Well, this isn't it, but it's as close as I can get! I'm not offering any guarantees, but what I can offer is a guide which has been proven successful for both myself a...
For example, I am trying to create multiple modules which query my Call table and filter out certain email recipients, which works just for one email. As soon as I add an OR condition the module shows calls sent to any recipient. I have been able to ...
Hi all,I would like to be able to sort a simple list by the state and created date. At the moment the only sort that has been applied to the data is the sys_created_on in descending order. Would this be possible to do?Please see the attached screen...
Hello,,I'm working on Scheduled imports and I want to execute the scheduled import based on condition, can some one share the sample script to evaluate true or false(below image), I want to write aScript like below (Example condition like for all P1 ...
I've seen plenty of matches and hints on google searches for this but I just can't get this to work on my Helsinki Developer instance using Chrome.I have created a navigation link with a module to open a new Work Order with a single field filled in...
