need email id under requested for
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10-28-2024 03:53 AM
Hi ,
My requirement is I want only email id of user not a user name . I have mentioned only email in variable attribute still user name is showing (I can't change display value at table level because it will affect on other catalog item but i want only on one form) . has anyone faced same issue ? if yes please suggest how to achieve this
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10-28-2024 04:15 AM
Is your user has more than 1 email id mapped?
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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10-28-2024 05:16 AM
No, but for dependent field I am able to see variable set that is separate one
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10-28-2024 05:22 AM
Okay... so yoru 1st question is in Variable set and other is not. Did you check is the new feature support this?
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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10-28-2024 05:27 AM
I have one variable set it has 3-4 fields and one is requested for that is also part of variable set only but my query is we can't use dependent feature here because i don't want auto populate if email id. I want when user click on requested for only email id should be visible not the user name
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10-28-2024 05:31 AM
I think this need a good scripting, but may i know why you want to avoid auto populate the email id? what is need a user to click?
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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