need email id under requested for

Dipali_Pawar
Tera Contributor

Hi , 

My requirement is I want only email id of user not a user name . I have mentioned only email in variable attribute  still user name is showing (I can't change display value at table level because it will affect on other catalog item but i want only on one form) . has anyone faced same issue ? if yes please suggest how to achieve this 

 

Dipali_Pawar_0-1730112709442.png

 

15 REPLIES 15

Is your user has more than 1 email id mapped?

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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No, but for dependent field I am able to see variable set that is separate one 

Hi @Dipali_Pawar 

Okay... so yoru 1st question is in Variable set and other is not. Did you check is the new feature support this?

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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I have one variable set it has 3-4 fields and one is requested for that is also part of variable set only but my query is we can't use dependent feature here because i don't want auto populate if email id. I want when user click on requested for only email id should be visible not the user name

Hi @Dipali_Pawar 

I think this need a good scripting, but may i know why you want to avoid auto populate the email id? what is need a user to click?

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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