need email id under requested for
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10-28-2024 03:53 AM
Hi ,
My requirement is I want only email id of user not a user name . I have mentioned only email in variable attribute still user name is showing (I can't change display value at table level because it will affect on other catalog item but i want only on one form) . has anyone faced same issue ? if yes please suggest how to achieve this
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10-28-2024 04:15 AM
Is your user has more than 1 email id mapped?
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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10-28-2024 05:16 AM
No, but for dependent field I am able to see variable set that is separate one
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10-28-2024 05:22 AM
Okay... so yoru 1st question is in Variable set and other is not. Did you check is the new feature support this?
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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10-28-2024 05:27 AM
I have one variable set it has 3-4 fields and one is requested for that is also part of variable set only but my query is we can't use dependent feature here because i don't want auto populate if email id. I want when user click on requested for only email id should be visible not the user name
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10-28-2024 05:31 AM
I think this need a good scripting, but may i know why you want to avoid auto populate the email id? what is need a user to click?
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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