Need experts help on below interview questions

piyushkumar
Kilo Contributor

‎09-01-2017 12:34 AM

Hello Everyone,

Please help me to find best answers for below question which are asked me in interview.

1- I want to visible all incidents and incident form only to those users who has ITIL role.

2- while importing data via import set, where I should I write the JavaScript code to hard code a text in short description of all tickets which we are importing.

3- Example of ACL.

4- Difference between incident.number and incident.*.

5- Difference between restricting user via ACLs or restricting via Roles

BR// Piyush Kumar

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7 REPLIES 7

vab_13
ServiceNow Employee
ServiceNow Employee

‎09-01-2017 12:44 AM

1. ACL


2. Transformation Map


3. Question#1


4. just field number AND all fields of all reference fields only


5. ACL has got Conditions, scripts, Roles and can limit security!


0 Helpfuls

Aakash Shah4
Tera Guru
In response to Aakash Shah4

‎09-01-2017 01:34 AM

This will help you in transform script variables


Transformation script variables


0 Helpfuls

Laxmikanth
Tera Expert

‎09-01-2017 01:19 AM

Hi Piyush,



Question 3: Restricting only users with Certain Roles to remove attachment from a Incident Record.


Question 5:


ACL: An instance uses access control list (ACL) rules,to control what data users can access and how they can access it. ( Create, Read, Updated & delete Operation) based on condition, roles and scripts



Roles: Roles control access to features and capabilities in applications and modules. Once access has been granted to a role, all of the groups or users assigned to the role are granted the access.