We have an audit requirement we need to complete to bulk export and download attachments that are attached to incidents and requests. We need to complete this audit in the next two weeks. What is the best way to do this? We do have an ODBC connection already setup for our ServiceNow data, can we leverage that connection to assist with this export and download? I did some research and see that the attachments are stored in the sys_attachment table. Actual data of the attachment is chunked and stored in sys_attachment_doc table.
I have seen older posts with https://www.servicenowguru.com/scripting/download-attachments-zip-file/#comment-34336 mentioned but recently saw a post that this is not working on the New York version.
Does anyone know if this will still work on the New York build?
If not, any ideas?
