Need help in coding

[Laxmi18]

Hi ,

I have a field "text field" called Grade code in sys_user table.

When a requested for's  grade code is greater than Level 11(example we have next Level 12 then Level 13 and soo on ) then a task should trigger for certain group.

Please help me in coding for this specific scenerio

[Bert_c1]

You can look at Client Scripts for examples. Those that have Type = 'onChange'.

[Anand Kumar P]

Hi @Laxmi18 ,

You can create Business rule on sys_user table

if (current.grade_code > 11) {
var task = new GlideRecord('sc_task');
task.initialize();
task.short_description = 'Task for user grade code greater than 11';
task.assignment_group.setDisplayValue('Your Group Name'); 
task.insert();
}

Mark it as helpful and solution proposed if it serves your purpose.
Thanks,
Anand

[Laxmi18]

Hi Anand,

Thanks for the script. I want to update workflow. Through workflow i want to trigger task based on this script

[Sumanth16]

Hi @Laxmi18 ,

If you want this for Service catalog then You need to do this in Workflow. Create a if block with the below condition and create task if condition is yes.

Here is the sample screenshot:

Script:

answer = ifScript();

function ifScript() {

if (current.variables.grade_code >11 ) { // Update the field name with original field name

return 'yes';

}

return 'no';

}

If I could help you with your Query then, please hit the Thumb Icon and mark it as Correct !!

Thanks & Regards,

Sumanth Meda