best method to show resolution codes depending on the category selected

[EarlH]

best method to show resolution codes depending on the category selected.  If a certain category is selected i would like certain resolution codes to only show.  All other categories can display the default codes to show. 

[AshishKM · Accepted solution]

Hi @EarlH,

You can configure the Resolution Coded field similar to category and sub-category and update the resolution codes choice record with dependent value with category.

Set the dependent category value in choice table

Configure the resolution_code with dependent field

-Thanks,

AshishKM

[Surya Varma]

Hi @AshishKM 

If I want to populate resolution code based on the selection of category and subcategory. What are the possible ways we can achieve this and which is the best efficient way out of those?