Need help in CSM Simulator assignment
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11-15-2023 10:51 PM
Hello Devs
Can someone please explain with the proper steps like where to click where to navigate in below task ??
I need help solving one CSM Simulator assignment. Assignment is as below:
Task :
ABC Corp would like to update the logo and colors of the Customer Support Portal page.
They would also like to add a Knowledge menu item to the header menu that only logged in users can access.
Using the Service Portal Configuration tools and Branding Editor:
- Change the "Customer Support" Service Portal logo to the ABC Corp logo provided here.
- Change the "Navbar background" color to #278efc
- Update the existing menu item for Knowledge in the CSM Header Menu:
- It should link to kb_view2 page
- Make sure it is only visible to logged in users using the correct gs call as documented in our APIs
The css_variables field in the portal record should have some values in it once this task has been completed.
Can someone please explain with the proper steps like where to click where to navigate ??
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