Need help in debugging

[abjaffrey]

Hi all,

Need your help in what could be wrong in the below code.

the expected result is when assignment group gets changed the assigned_to field value should be updated with a random person from the group however im not getting the result.

Appreciate your help.

SI:

Please consider only assignMembers function

var getGroupMember = Class.create();

getGroupMember.prototype = Object.extendsObject(AbstractAjaxProcessor, {

    grpMember : function(){

        var count = '';

        var groupName = this.getParameter('sysparm_assignment_group');

        var gr = new GlideRecord('sys_user_grmember');

        gr.addQuery('group',groupName);

        gr.query();

        if(gr.next()){

            count = gr.getRowCount();

        }

        else{

            count = 'There are no Group Member';

        }

        return count;

    },

    assignMembers : function(){

        var grMembers = [];

        var groupID = this.getParameter('sysparm_group_name');

        var gr = new GlideRecord('sys_user_grmember');

        gr.addQuery('group',groupID);

        gr.query();

        while(gr.next()){

            var member = {};

            member.sys_id = gr.user.toString();

            member.name = gr.user.getDisplayValue();

            grMembers.push(member);

        }

        return JSON.stringify(grMembers);

    },

    showGroup : function(getCategory){

        if(getCategory == 'network'){

            return 'sys_idIN' + gs.getProperty('getNetwork') + '.' + gs.getProperty('getNetworkCab');

        }

        else if(getCategory == 'hardware'){

            return 'sys_idIN' + gs.getProperty('getHardware');

        }

    },

    type: 'getGroupMember'

});

CS:

function onChange(control, oldValue, newValue, isLoading, isTemplate) {

    if (isLoading || newValue === '') {

        return;

    }

    var ga = new GlideAjax('getGroupMember');

    ga.addParam('sysparm', 'assignMembers');

    ga.addParam('sysparm_group_name', g_form.getValue('assignment_group'));

    ga.getXML(groupMember);

    function groupMember(response) {

        var answer = response.responseXML.documentElement.getAttribute("answer");

        var member = JSON.parse(answer);

        if (member.length > 0) {

            var randomNum = Math.floor(Math.random() * member.length);

            g_form.addInfoMessage('The random value is ' +randomNum);

            g_form.setValue('assigned_to', member[randomNum].name);

        }

        else {

            g_form.setValue('assigned_to', '');

        }

    }

}

[Nick Parsons]

You should be setting the sys_id, not the name on the assigned_to reference field. You can use the third argument of the setValue() method to specify the display value to be the name, but the second argument should be the sys_id:

var randomMember = member[randomNum];
g_form.setValue('assigned_to', randomMember.sys_id, randomMember.name);

[abjaffrey]

Hi @Nick Parsons 

thanks for the response, updated the code as suggested but still no change in solution.

function onChange(control, oldValue, newValue, isLoading, isTemplate) {

    if (isLoading || newValue === '') {

        return;

    }

    var ga = new GlideAjax('getGroupMember');

    ga.addParam('sysparm', 'assignMembers');

    ga.addParam('sysparm_group_name', g_form.getValue('assignment_group'));

    ga.getXML(groupMember);

    function groupMember(response) {

        var answer = response.responseXML.documentElement.getAttribute("answer");

        var member = JSON.parse(answer);

        if (member.length > 0) {

            // var randomNum = Math.floor(Math.random() * member.length);

            // g_form.addInfoMessage('The random value is ' +randomNum);

            // g_form.setValue('assigned_to', member[randomNum].name);

            var randomMember = member[randomNum];

            g_form.setValue('assigned_to', randomMember.sys_id, randomMember.name);

        }

        else {

            g_form.setValue('assigned_to', '');

        }

    }

}

[Nick Parsons]

In your updated code you've shared, you've commented out the line that created the randomNum variable. You still need that line for getting the random member from your array when creating the randomMember variable. 

[abjaffrey]

Hi

I uncommented that line, still no update.

function onChange(control, oldValue, newValue, isLoading, isTemplate) {

    if (isLoading || newValue === '') {

        return;

    }

    var ga = new GlideAjax('getGroupMember');

    ga.addParam('sysparm', 'assignMembers');

    ga.addParam('sysparm_group_name', g_form.getValue('assignment_group'));

    ga.getXML(groupMember);

    function groupMember(response) {

        var answer = response.responseXML.documentElement.getAttribute("answer");

        var member = JSON.parse(answer);

        if (member.length > 0) {

            var randomNum = Math.floor(Math.random() * member.length);

            // g_form.addInfoMessage('The random value is ' +randomNum);

            // g_form.setValue('assigned_to', member[randomNum].name);

            var randomMember = member[randomNum];

            g_form.setValue('assigned_to', randomMember.sys_id, randomMember.name);

        }

        else {

            g_form.setValue('assigned_to', '');

        }

    }

}