need help in resetting the password for Zurich version PDI
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8 hours ago
Hi everyone, how are you?!
I'm trying to access my PDI, I am directed to a page that says: User name or password invalid. To reset your administrator password click here. Note that this is different from the credentials used to log in to the developer's website
However, i didn't save my Password and forgot for Zurich version
And when I click on "Forgot My Password" I don't receive an email.
Do you have a support email so I can request support?
Can anybody help me, please?
Thank you so much!
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2 hours ago
Hi @manjunathna,
there's no support for PDI, navigate to the Developer Portal:
https://developer.servicenow.com/dev.do#!/manage-instance
Click the gear icon as seen below:
- Either Email the login credentials to your mailbox,
- Reset instance password (you will receive new password for the existing admin account)
Let me know if this helped you to reset your password
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