need help in script V1
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12-09-2024 02:10 AM
Hi Team ,
can anyone please help me with this issue
In RITM form i have configured custom fields
I have wirtten business rule and cilent script for this
cilent script
function onLoad() { //Type appropriate comment here, and begin script below var b = g_scratchpad.ritmvisble; //Value from BR -Checking if user is part of tech hub or Operations team- if logged user is member of either AVN-TechHub-SUP / CFS_ITOperations_OPS_APR or not. if (b) { // g_form.setDisplay('u_escalation', true); // g_form.setDisplay('u_escalation_comments', true); g_form.setReadOnly('u_escalation', false); g_form.setReadOnly('u_escalation_comments', false); g_form.setReadOnly('u_esc_by_ritm', false); g_form.setReadOnly('u_esc_date_time_ritm', false); } else { g_form.setReadOnly('u_escalation', false); g_form.setReadOnly('u_escalation_comments', false); g_form.setReadOnly('u_esc_by_ritm', false); g_form.setReadOnly('u_esc_date_time_ritm', false); } }
That escalted field should only enable only for Tech hub team .
'while doing testing 'Gunjan ' is the tech hub team , i have impersonated with his profile
I am getting this error
And form saving fields should be gerdout
Can anyone please help me with this?
Please provide me the updated script.
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12-09-2024 03:06 AM
Hi @nameisnani ,
Normally this issue is seen when setting the reference field with a value which does not exist in the referring table and also check for 'current.setAbortAction(true)' in the business rules on the related tables.
Thanks,
BK
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12-09-2024 06:42 AM
https://www.servicenow.com/community/developer-forum/need-help-in-script/td-p/3122602
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark