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Need help on Business Rule Filter Conditions

Lisa Goldman
Kilo Sage

Hello,

I am creating a business rule that triggers on the kb_feedback table. However, I need to configure it to trigger only for a specific article number.

 

I have tried using the following filter conditions, but it hasn't worked as expected. Could someone provide suggestions on how to set this up correctly?  Thank you!

 

LisaGoldman_0-1730928763627.png

 

LisaGoldman_2-1730928901968.png

 

 

LisaGoldman_1-1730928811990.png

 

 

 

 

1 ACCEPTED SOLUTION

Lisa Goldman
Kilo Sage

I figured out. Thank U All

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1 REPLY 1

Lisa Goldman
Kilo Sage

I figured out. Thank U All