Need help on global search configurations

[Community Alums]

HI Team,

My Requiremet is when i search using search bar on instance side, By typing the company name(for example i ahve a company called "ABC") i want to see all the Product orders(x_service_or_products) list which are assigned to the ABC Company. 

we have a company field on the Product order form.

I tried adding Search source in Search application configuration for the Product Order table and made text_index filed to true on type collection record for the table in sys_dictionary Table. But still i am NOT seeing the desired results.

Can anyone Please help What other configurations i am missing here. OR Please let me know how to configure this.

Thanks,

Hari Kishan.

[Ankur Bawiskar]

@Community Alums 

If your company field is reference then I believe it won't work as it's not supported.

If it's string type then check these links

Global search in custom table  response from Sumanth16

How to include a table to the global search results in the agent workspace 

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Community Alums]

Hi @Ankur Bawiskar ,

What is the table name refering to on your screenshot?

And FYI,  i acheived the desired result by Indexing the whole table along with my current configurations and did those in the same scope of my custom Table.

Thanks,

Hari Kishan.

[Ankur Bawiskar]

@Community Alums 

that was an example from incident table.

I couldn't see reference fields there.

I could see only string, choices

If you were able to achieve, please do share the detailed steps so that it helps future members.