Need help on trigger notification based on RITM Priority

[Lisa Goldman]

Hello,

We need help on trigger an email notification on "sysapproval_approver" table when RITM Priority is "High" or changed to "High" priority.  Please help.  Thank you

Example of existing RITM record:

[Prince Arora]

@Lisa Goldman 

Instead of creating an event and Business rule, best possible way is create a notification directly on "sysapproval_approver" table and with the help of dot walking you can apply the filter of priorities

Filter Navigator <-> Notifications <-> New

If my answer solved your issue, please mark my answer as ✅ Correct & 👍Helpful based on the Impact.