Need help to a convert workflow to flow designer

Admin7267
Kilo Sage

I'm trying to convert a workflow to flow designer

1. There are two levels of approvals, level 1 and level 2.

2. If level 1 is approved then approval will should trigger to level 2

3. If level 1 approval is triggered and waiting for approval after 5 min, then level 1 approval should be auto approve and approve will should be trigger to level 2

 

ISSUE: In flow designer, after 1st level of approval timer is executing and waiting till mentioned time.

 

Ideally it should not wait if the level 1 approval is approved and wait till 5 mins if level 1 approval is not still in requested state.

 

WORKFLOW:

 

Admin7267_0-1731906896433.png

 

Flow Designer:

 

Admin7267_0-1731907531976.png

 

 

 

 

1 ACCEPTED SOLUTION

Admin7267
Kilo Sage
2 REPLIES 2

Runjay Patel
Giga Sage

Hi @Admin7267 ,

 

You can configure flow like below.

RunjayPatel_0-1731913749206.png

 

-------------------------------------------------------------------------

If you found my response helpful, please consider selecting "Accept as Solution" and marking it as "Helpful." This not only supports me but also benefits the community.


Regards
Runjay Patel - ServiceNow Solution Architect
YouTube: https://www.youtube.com/@RunjayP
LinkedIn: https://www.linkedin.com/in/runjay

-------------------------------------------------------------------------

 

Admin7267
Kilo Sage

Admin7267_0-1732093547604.png