Need help to fetch values for inbound action email

David Cross
Tera Expert

‎07-01-2022 06:40 AM

Hello All,  I have a inbound action to create a new catalog item & i want to fetch the below values to the variables.

Please help me fetch the value from in the below format so that i can update them in my variables

In the image, Its a table format. Please help,  
 
UID: XXXXXXX
Employee Name :XXXXXXX
LWD :XXXXXXX
Category :XXXXXXX
Cost Code :XXXXXXX
Buisness Line : XXXXXXX
Department : XXXXXXX

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8 REPLIES 8

Ankur Bawiskar
Tera Patron
Tera Patron
In response to David Cross

‎07-01-2022 07:09 AM

you could have responded to same thread instead of creating new one

This might confuse members

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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David Cross
Tera Expert
In response to Ankur Bawiskar

‎07-01-2022 07:17 AM

I have replied it to the old thread

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Ankur Bawiskar
Tera Patron
Tera Patron
In response to David Cross

‎07-04-2022 01:00 AM

Please delete this thread then as it's a duplicate.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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Anil Lande
Kilo Patron

‎07-01-2022 07:02 AM

Hi,

Please check below link for solution

https://community.servicenow.com/community?id=community_question&sys_id=ac802a86db770dd0be625ac2ca96...

ServiceNow documentation for the same:

https://docs.servicenow.com/bundle/sandiego-servicenow-platform/page/administer/notification/referen...

 

Thanks,
Anil Lande

Please appreciate the efforts of community contributors by marking appropriate response as correct answer and helpful, this may help other community users to follow correct solution in future.
Thanks
Anil Lande
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