Need help with script to show info message on select box

[Sam198]

Hi all,

I need to show info message when an option is selected from the select box:

select box variable: Department (department)

Value for the select box optioin - '2' (Text - 'IT')

Script onChange:

function onChange(control, oldValue, newValue, isLoading, isTemplate) {
if (isLoading || newValue === '') {
return;

}

//Field message that will inform the user what will happen when they pick this selection
if(g_form.getValue('department')=='2'){
g_form.showFieldMsg('department','If the issue is urgent please see Service Desk','info');

}
else{

g_form.hideFieldMsg("department");

}

}

[Chalan B L · Accepted solution]

What you r trying to write is correct 

function onChange(control, oldValue, newValue, isLoading, isTemplate) {
if (isLoading || newValue === '') {
return;

}

//Field message that will inform the user what will happen when they pick this selection
if(newValue ==2){
g_form.showFieldMsg('department','If the issue is urgent please see Service Desk','info');

}
else{

g_form.hideFieldMsg("department");

}

}

[Sam198]

Thanks for the reply Chalan, but it still does not show the info message, is it because the selection box is under "department" variable? Can we show on the selection choice value which is 2 in this case?

[Chalan B L]

Hello Sam,

Just tried in my PDI and the above code is working

Onchange Client script 

onchange of Title to testValue then it is displaying infomessage in description

[govinddas]

Hi Sam,

We have tried replicating your issue and below are the assumptions taken:

We assume you have used the catalog client script to show the field message(client script).

Small correction in the else part that instead of having the field name in double quotes "g_form.hideFieldMsg("department"); " can you please change to single quote

g_form.hideFieldMsg('department');

Please provide filed values (choices)