On the system approvals for RITMS. Sometimes we need to change the approver. I would like for itil users to be able to select another approver and then use the Request Approval ui action to send an approval request to the new approver. I keep getting a message, " Security does not allow the execution of that action against the specified record.". Here is the UI action:
'da18976d4fb753007c750f5e9310c76c' is sys_id of approver , whom you give approver.
