Need my custom action code to be reviewed because my output is not working properly

yjeon92 · ‎08-25-2023

In Flow Designer - Custom Action, my input is incident_number which refers to Records.

This is my Script Step:

function execute(inputs, outputs) {
var gr = new GlideRecord(inputs.incident);
gr.query();
if (gr.next()) {
var comments = gr.comments.getJournalEntry(1);
var regex = /\b\d{5}\b/;
var match = comments.match(regex);}

if (match) {
outputs.employee_id = match[0];
}
}

(inputs, outputs);

and my output is the employee_id.

My goal is to look up the incident record to parse through the additional comment to find the Employee ID and output the employee_id as an integer. My issue is my output is not working even though the script goes through the testing. Please help

Sunny15 · ‎08-25-2023

Hello @yjeon92

Please Copy Paste and try following code .

(function execute(inputs, outputs) {
  var match ;
var gr = new GlideRecord('incident');
gr.addEncodedQuery('number='+inputs.incident_number+'^ORsys_id='+inputs.incident_number);  // add your filed name which your passing as parameter to query in incident table. 
gr.query();
if (gr.next()) {
var comments = gr.comments.getJournalEntry(1);
var regex = /\b\d{5}\b/;
match = comments.match(regex);
}

if (match) {
outputs.employee_id = parseInt(match[0])+1;
}

// ... code ...
})(inputs, outputs);

View solution in original post

yjeon92 · ‎08-25-2023

@Sunny15

this worked! Thank you!