Need to add html field type in audiot history

[Suvitha Murugan]

Hi  

I want to store changes to an HTML-type field value in audit history, but the output appears cluttered and unreadable. I'd appreciate your thoughts on how to handle this more effectively.

[Ankur Bawiskar]

@Suvitha Murugan 

We can't do anything here as it's OOTB platform feature on how HTML field is rendered in audit/activity log.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Bhuvan]

@Suvitha Murugan 

It is not supported out of box. You can try to build custom solution and use below for reference,

https://www.servicenow.com/community/in-other-news/formatting-within-journal-fields-using-html-amp-c...

If this helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan