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‎03-28-2022 04:19 AM
Hi All,
We have a requirement that need to replace a topic field as sub-category and add the subcategory choices based on category field in the knowledge article. Please suggest.
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‎03-28-2022 05:09 AM
Hello Ashwini,
I think you can replicate the same implementation that is done in the Incident management categories.
You need to:
- Create the subcategory field as a Reference
- Set the dependent field of the subcategory to be the "category" field
- Add the relevant choices to the subcategory
- On the choices, set the dependent value of the subcategory to be the corresponding category value:
If this answer is relevant for you, please mark it as correct/helpful.
Thanks,
Filipe

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‎03-28-2022 05:09 AM
Hello Ashwini,
I think you can replicate the same implementation that is done in the Incident management categories.
You need to:
- Create the subcategory field as a Reference
- Set the dependent field of the subcategory to be the "category" field
- Add the relevant choices to the subcategory
- On the choices, set the dependent value of the subcategory to be the corresponding category value:
If this answer is relevant for you, please mark it as correct/helpful.
Thanks,
Filipe