Need to ask questions and get answers via the flow designer
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05-23-2025 11:25 AM - edited 05-23-2025 11:26 AM
I am building a flow where I have a need to ask questions of a non-approver, fulfiller and depending on their answers to pick a particular subflow. In a former tool I used, it was called "Make a Decision", but Decisions are used differently in SN and it looks like "Ask for approval" is used. Unfortunately, the questions don't ask for approval or rejection, they ask for a simple, Yes or No answer.
What do I use to just ask a simple Yes or No question?
Example: Does the departing user have a Postman account? Yes or No?
If yes, then do x
If no, then do y.
I can do the "if yes and if no", but what do you use to ask the question? Do you use a variable on the Task to answer the question? I've done this before, but it honestly doesn't make sense to do to do it this way. I would like to set it up like the approvals, but have the options as Yes or No, not Approve or Reject.
Thoughts?
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05-23-2025 12:10 PM
Hi JennyBell,
I wonder if using a playbook might help, specifically leveraging the questionnaire activities of a playbook?
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05-23-2025 02:02 PM - edited 05-23-2025 02:03 PM
I would create a task in the flow and add a Yes/No variable to that task.
For example:
Task Name: Check Postman Account
Variable: Does the departing user have a Postman account? (Yes/No)
Once the task is completed, the Flow can check the value of that variable:
If Yes → Subflow A
If No → Subflow B