Need To Attach An SLA To Catalog Task
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03-12-2021 05:27 AM
I have a Catalog Item that generates Six Catalog Tasks. On each of these Tasks I need to attach an SLA. SLA should be on "Catalog Task" as per the requirement.
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03-03-2025 05:39 PM
Basically SLA definition will have a filter condition that should somehow trap your catalogue item. Then the Task SLA will be created automatically on the RITM record. It does not get created on the task record.