Need to attach sample excel file to attach in service catalog

Saib1
Tera Guru

‎09-06-2023 03:30 AM - edited ‎09-06-2023 03:31 AM

Hi,

I want add the excel file to download and attach it . How to achieve it.

 

Saib1_1-1693996138159.png

 

Something similar like below.

Saib1_0-1693996083549.png

 

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3 REPLIES 3

Community Alums
Not applicable

‎09-06-2023 03:39 AM

Hi,

 

Could you please explain your requirement more in details.

 

Thanks,

Vikas

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Saurabh Gupta
Kilo Patron
Kilo Patron

‎09-06-2023 03:41 AM

Hi,
You can do as below, you can have the with variable type as HTML (read only).

SaurabhGupta_1-1693996691091.png

 

SaurabhGupta_2-1693996870156.png

 

 


Thanks and Regards,

Saurabh Gupta

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Vishal Birajdar
Giga Sage

‎09-06-2023 04:08 AM

Hello @Saib1 ,

 

1. Add required attachment in servicenow .[in "sys_attachment" table] copy the sys id of that record will use in thoird step

 

2. In your variable "Please attach the document" you can add an help text which contains "Download" link

Make sure help text is always expanded.

 

VishalBirajdar7_0-1693998126135.png

 

3. Add link to "Download" 

 

/sys_attachment.do?sys_id=<sys_id which we have copied in 1st Step>

 

VishalBirajdar7_3-1693998515377.png

 

 

Output : 

 

VishalBirajdar7_2-1693998459103.png

 

 

 

 

 

Vishal Birajdar
ServiceNow Developer

I know one thing, and that is that I know nothing.
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