Need to change the Label of choice in different Language
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‎08-30-2022 03:01 AM
Hello All,
As per the requirement, i had to change a label of a specific choice.
I see that 3 languages are present. English, Brazilian Portuguese and Spanish.
Currently, i can change the the English choice label.
How can i change for Brazilian Portuguese and Spanish?
If i change the label in Brazilian language or Spanish, it still shows in English despite of me selecting the language preference from the settings.
Any help on this is highly appreciated.
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‎08-30-2022 03:08 AM
Hello,
Looks like you have make an entry in 'sys_choice' table and select language as 'pb' for brazil portuguse, 'en' for english and 'es' for spanish. Please see below article to understand how you can translate easily.
See how I have added translation entry for Brazil portuguese
https://community.servicenow.com/community?id=community_blog&sys_id=b7aa7844db94b4144819fb24399619fb
Regards
Regards,
Musab
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‎08-30-2022 04:33 AM
So that I can be absolutely sure what type of choice you are referring to I'll need to know the following:
* Is this about a choice for a field? or
* Is this about a choice for a variable?
Whilst the translations for either are potentially in different places (depending on the variable type), the concept is the same in that each Language's choices are individual records,
Because platform Localization is such a big topic, my suggestion would be to check out our "In-Platform Language Support Guide" first, so that you are aware of how certain concepts work and what is available. Then, if you need to get into the nitty gritty of the 5 translation tables, you can check out this post here,
* We also have a learning path on NowLearning here, if you're interested in learning the more technical aspects,
Many thanks,
Kind regards
Director of Globalization Deployment, Internationalization

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‎09-11-2022 04:13 AM
Hello,
If you are fine with my response, Please hit like and mark my response as correct if that helps.
Regards
Regards,
Musab