Need to create a report based on the created date of the incident

rog
Giga Contributor

HI all,

 

I have a requirement where in I need to create a report based on the created date of the incident.

 

I have tried the same but the problem is when I group by created field it is showing like this,

 

find_real_file.png

Is there a way where we can show the report based on the date and not the range of dates. Also, can any one help me understand what is 2-4 weeks there in the report.

 

Thanks in advance.

1 ACCEPTED SOLUTION

scott barnard1
Kilo Sage

Hi the 2-4 weeks etc is in report ranges

 

So Reports>Ranges

 

You can create new ones if you like etc have a look at the docs

 

https://docs.servicenow.com/bundle/london-performance-analytics-and-reporting/page/use/reporting/concept/c_ReportRanges.html

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3 REPLIES 3

scott barnard1
Kilo Sage

Hi the 2-4 weeks etc is in report ranges

 

So Reports>Ranges

 

You can create new ones if you like etc have a look at the docs

 

https://docs.servicenow.com/bundle/london-performance-analytics-and-reporting/page/use/reporting/concept/c_ReportRanges.html

thanks for the reply. Is it possible to pull a report based on the dates and not range of dates?

You can do a time series one

find_real_file.png

Type is time series charts > Column

Mod the date filter to suit etc