Need to create a report from Problem table with associated incident numbers

PRADEEPREDDY GU
Tera Expert

Hi 

 

 I Need to create a report from Problem table with associated incident numbers.

 

can anyone help me on this

3 REPLIES 3

Sujatha V M
Kilo Patron
Kilo Patron

@PRADEEPREDDY GU  You can generate the report on incident table as below with problem record details. 

 

SujathaVM_0-1715359303483.png

 

You can even dot walk on the problem record to get other fields. 

 

Navigate through the comments : 

Reference : https://www.servicenow.com/community/itsm-forum/how-to-create-a-problem-report-with-the-number-of-in... 

 

 Please mark this as helpful and accept it as a solution if this resolves your query.

Thanks,

Sujatha V.M.

Please mark this as helpful and accept it as a solution if this resolves your query.
Sujatha V.M.

Community Alums
Not applicable

Hi @PRADEEPREDDY GU ,

There is a field on problem table known as First Reported By which holds the reference of incident table. You can right click on that field and click bar chart/pie chart as of your requirments 

SarthakKashyap_0-1715359925964.png

SarthakKashyap_1-1715359946507.png

I clicked on bar chart and result as follow 

SarthakKashyap_2-1715359987650.png

 

Please mark my answer correct and helpful if this works for you

Thanks and Regards 

Sarthak

AndersBGS
Tera Patron
Tera Patron

Hi @PRADEEPREDDY GU ,

 

Why do you need to create the report from the problem table and not the incident table? What is your end goal? In general you could leverage the incident table and chose all with associated problem record.

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

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