Find your people. Pick a challenge. Ship something real. The CreatorCon Hackathon is coming to the Community Pavilion for one epic night. Every skill level, every role welcome. Join us on May 5th and learn more here.

need to create a ticket only for TO not for cc

nikeshkumar
Tera Contributor

‎05-20-2025 02:41 AM

 
0 Helpfuls
  • 460 Views
2 REPLIES 2

Ankur Bawiskar
Tera Patron

‎05-20-2025 02:41 AM

@nikeshkumar 

Sorry your question and requirement both are not clear.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
0 Helpfuls

nikeshkumar
Tera Contributor
In response to Ankur Bawiskar

‎05-20-2025 02:47 AM

when we send a mail to servicenow the ticket will create, when i need to send in TO only the ticket need to be created not in CC

0 Helpfuls