need to create RITM based from email or outlook like based on email content

[Purushotham Ga2]

HI experts,

email content:

-----------------

User  S Admin has been disabled due to inactivity.

* User Name - Testssrm_1

* Job Title - Security Service

*AD Last Logon - 11/08/2024 04:50:13

* Azure AD Last Sign-In - 11/08/2024 04:50:13

* Manager - Putt

* Manager Email ID - zyelynn.putt@abc.com

Business Process: Disablement: Testssrm_1 (Disabled)

Subject: Admin account Testssrm_1 disabled by AD automation due to inactivity

Details: Admin account Testssrm_1 disabled by AD automation due to inactivity and disabled on 2/11/2025 12:42:54 AM

--------------------

we have sr form 

--------------

name - Admin account disabled by AD automation due to inactivity1

variables like :-

-----------

Question                                                  type

----------                                                 --------------

User Name                                              single line text

Job Title                                                   single line text

AD Last Logon                                         date/time

Azure AD Last Sign-In                                   date/time

Manager Name                                                single line text(string)

Manager Email ID                                              single line text

------------------------------------------------------------------------------

need to create RITM based on email body and need to capture those info in RITM variables as well

please assist me asap.

[Ankur Bawiskar]

@Purushotham Ga2 

what debugging did you perform?

what value you are not getting and what's breaking?

If my response helped please mark it correct and close the thread so that it benefits future readers.