Need to edit Global Search Settings

[sharmavikrant]

Hi All,

The OOB search setting that we have in our instance, that doesn't search for Closed requests or Tasks.

Could you anyone please suggest how can include that in the search properties please?

Regards,

Vikrant Sharma

[Anurag Tripathi]

Hi Vikrant,

check these links and see if anything here helps you.

Administering Global Text Search - ServiceNow Wiki

Administering Zing Text Search - ServiceNow Wiki

[sharmavikrant · Accepted solution]

Thanks for the reply Anurag, What I wanted was able to find under System Definition - Search Groups.

Regards,

Vikrant Sharma