Need to Get List of Incident without KB attached in the Related List

[vishal065]

Hi,

Is there a way to pull a report in order to fetch the list of Incidents having no Knowledge attached in it's related list ?

Regards

Vishal

[A Schade]

As we just went live on Kingston, we are able to see all incidents without articles attached via the following report:

This seemed to work well.  Hope this helps

[Michael QCKM]

@A Schade

THANK YOU!! I have been struggling with this for a long time.  This should help us to monitor users/groups not associating or using Knowledge.

[Grace Bedford]

A Schade--Thanks!

[Ashwini35]

can you please share me what keywords you are applying in the report since I have applied this conditions and incident data is coming which has kb articles attached to it.

[Sheh]

THANK YOU VERY MUCH!!

I have been struggling with this for a long time. Very helpful.

Regards