Need to install Visibility Content 6.19.0 version in my PDI

[Corey MacDonald]

When I try and update several ITOM plugins like Discovery and Service Mapping Patterns I get an error stating I need  Visibility Content 6.19.0 version and it needs to be procured from the Store. How do I update it to this version since this is a PDI and I don't have access to the store?

[cvelasquez]

hi @Corey MacDonald I am running into the same issue....

[SK Chand Basha]

Hi @Corey MacDonald 

https://docs.servicenow.com/bundle/washingtondc-it-operations-management/page/product/service-mappin...

For getting new version you might require subscription of store

[cvelasquez]

@SK Chand Basha I have the same issue, however when I login into the Store, it uses my corporate ID which will only allow me to update plugins for my company's instances. We are trying to update a PDI.

Carlos

[Corey MacDonald]

@SK Chand Basha I was hoping the "Active Plugin" section for the PDI would install the latest version.