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06-20-2024 09:42 PM
Required help @Vasantharajan N @Ankur Bawiskar @asifnoor
As I need to keep Outlook Group email ID in the CC list members in Email Notification as mentioned below
Outlook Group Email ID: HKGSSComputerOperations@xyz.com
Sample View:
Need to know how to create this Outlook Group Email ID in ServiceNow
Solved! Go to Solution.
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06-24-2024 11:49 PM
By using the below mentioned Script in Notification Email Script got the solution
var sdesk = []; // declare array to push GTO DATA CENTER OPERATIONS group member emails into
var sd = new GlideRecord('sys_user_grmember');
sd.addQuery('group', '93315d2c47cb4ad0f4564ed4116d43be'); // sys_id of the GTO DATA CENTER OPERATIONS group
sd.query();
while (sd.next()) {
sdesk.push(sd.user.email);
}
email.addAddress("cc", sdesk.toString(), "GTO DATA CENTER OPERATIONS");
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06-24-2024 11:49 PM
By using the below mentioned Script in Notification Email Script got the solution
var sdesk = []; // declare array to push GTO DATA CENTER OPERATIONS group member emails into
var sd = new GlideRecord('sys_user_grmember');
sd.addQuery('group', '93315d2c47cb4ad0f4564ed4116d43be'); // sys_id of the GTO DATA CENTER OPERATIONS group
sd.query();
while (sd.next()) {
sdesk.push(sd.user.email);
}
email.addAddress("cc", sdesk.toString(), "GTO DATA CENTER OPERATIONS");