Need to make template mandatory on article creation

s_nandhini
Tera Contributor

‎08-31-2023 05:54 AM

Hello Everyone,

 

When we create a new article in KB. We need to select one of the template (mandatory) before work on the content. 

 

 

 

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Karthiga S
Kilo Sage

‎08-31-2023 06:29 AM

Hi @s_nandhini ,

 

Enforcing Templates - https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0692468

 

Your situation needs Custom functionalities to be designed. However, you may find useful ideas in the article.

 

Please mark it Correct and Hit Like if you find this helpful!

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