Need to migrate around 2 lakh incident records from 1 instance to another
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03-06-2025 09:43 AM
Need to migrate around 2 lakh incident records from one instance to another including everything like - attachments, worknotes, audit history, incident task, basically all the data related to it.
What possible options are there?
Note - Instance data replication is not an option as customer is doesnt want to purchase it.
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03-06-2025 10:35 AM
Hi @Suggy
Do via XML, but 2L in one go is not a good option, break it in pieces and teh move.
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1523057
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03-07-2025 12:51 AM
Sorry that not simple and viable solution 🙂
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03-07-2025 08:56 AM
Anyone>?
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03-07-2025 09:21 AM
Hello @Suggy
Migrating such a large volume of data in ServiceNow without using instance data replication can be challenging.
You can create export sets to export data from the source instance and then import it into the target instance. This method can handle large volumes of data but may require scripting to manage attachments and related records.
Also, in case if you have not seen this check this thread
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Thanks & Regards
Viraj Hudlikar.
