Need to populate message on change form upto resolved state
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03-18-2024 02:56 AM
Hi All,
I have a requirement in the change request form, whenever a change request is opened in the respective state you need to populate the Mess in Please fill in assign on how to achieve this can anyone provide the script or any method
example if I open the schedule state change it will display the Please fill the assigned to
Please help to achieve this .
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03-18-2024 02:59 AM
Hi @MK21
You can use the onload client script , and
if assigned_to == empty
alert"Please fill AssignedTo"
esle
don't show.
or best is make the assign to Field mandatory and this message will appear when ever assign to is empty and you want to save the record.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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03-18-2024 03:03 AM
customer is asking to be removed assigned to is mandatory and they want Display message in every state of chnage
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03-18-2024 03:08 AM
Hi @MK21
That is a wrong practice. To show message you need to build script and maintain too, and you are SN expert must guide customer what is good and what is bad. Making mandatory is best solution else, as I client script or even UI Policy you can use buddy.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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03-18-2024 03:22 AM
You can simply create a onload client script with a field message as below
if(assigned_to != ''){
g_form.showFieldMsg('assigned_to','Make sure to update the assgined to....','info');
}
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