Need to rearrange the choices present in one of the fields on Portal

spimple · ‎12-19-2023

I have got a requirement where they want to rearrange the choices present for a specific field on the Service portal but i dont have any idea how to do that from Servicenow instance.
Can someone help ?

Dr Atul G- LNG · ‎12-20-2023

Hi @spimple

To do this

- Go to maintain item

- Scroll to variable / varaibel set

- Open the required variable and]

- change the order

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Ankur Bawiskar · ‎12-20-2023

@spimple

Unless you share screenshots where is this required, we cannot help.

Please share few images

Regards,
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader

scott barnard1 · ‎12-20-2023

What type of variable is the field?