Need to rearrange the choices present in one of the fields on Portal

spimple
Tera Contributor

‎12-19-2023 07:28 PM

I have got a requirement where they want to rearrange the choices present for a specific field on the Service portal but i dont have any idea how to do that from Servicenow instance.
Can someone help ?

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3 REPLIES 3

Dr Atul G- LNG
Tera Patron
Tera Patron

‎12-20-2023 03:54 AM

 Hi @spimple 

 

To do this

- Go to maintain item

- Scroll to variable / varaibel set

- Open the required variable and]

- change the order 

 

LearnNGrowAtul_0-1703073261208.pngLearnNGrowAtul_1-1703073277436.png

 

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Ankur Bawiskar
Tera Patron
Tera Patron

‎12-20-2023 05:09 AM

@spimple 

Unless you share screenshots where is this required, we cannot help.

Please share few images

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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scott barnard1
Kilo Sage

‎12-20-2023 07:24 AM

What type of variable is the field?

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