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Need to rearrange the choices present in one of the fields on Portal

spimple
Tera Contributor

I have got a requirement where they want to rearrange the choices present for a specific field on the Service portal but i dont have any idea how to do that from Servicenow instance.
Can someone help ?

3 REPLIES 3

Dr Atul G- LNG
Tera Patron
Tera Patron

 Hi @spimple 

 

To do this

- Go to maintain item

- Scroll to variable / varaibel set

- Open the required variable and]

- change the order 

 

LearnNGrowAtul_0-1703073261208.pngLearnNGrowAtul_1-1703073277436.png

 

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Dr. Atul G. - Learn N Grow Together
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Ankur Bawiskar
Tera Patron
Tera Patron

@spimple 

Unless you share screenshots where is this required, we cannot help.

Please share few images

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

scott barnard1
Kilo Sage

What type of variable is the field?