How to remove "options" label coming from OOB after adding some checkboxes on the catalog item.

Requirement-> Is to create a label "Which fields need to be changed?" and below it adds some list of check boxes for selection on the record producer form. Current behavior-> After adding few check boxes, it breaks, and "options" label comes up betwe...

• Question

More Calls. More Builds. The #BuildMoreWithBuildAgent Challenge is here!

More Calls. More Builds. The #BuildMoreWithBuildAgent Challenge is here! Last year, you showed us what was possible with the power of Build Agent. The apps you created, the prompts you shared, and the ideas you brought to life using Build Agent insp...

• blog

change glide.login.home to employee center without banner

i tried changing glide.login.home = /escbut the banner is at the top, is there a way to get rid of it?  

• Question

Playbook - Configure Action to Link to Destination

Hi all, I am trying to create a new Client action to redirect from the playbook to a new page in the workspace to create a record. But when pressing the button, it does not seem to react to anything. I have a feeling I am missing something, but I can...

• Question

Client Scripts running while inactive.

I have made 2 client scripts in my PDI. One is onLoad and one is onSubmit. They are both set to Active = false. Both still run. I have checked in my Update Set and they are showing correctly as "<active>false</active>". I have cleared my instance cac...

• Question

Is there a way to move a Flow to a Sub-flow?

Hello, We have several Workflows and Flows that are all for hardware related catalog requests that we would like to consolidate into one "Flow". Some of these are already in Flow Designer as individual Flows. Is there an automated or "easier" way to ...

• Question

Group By variables in Platform Analytics

Hi All, Is there any explicit documentation stating exactly what Request Item variable types are available to use as a Group By in Platform Analytics?  With 'List - Simple' we seem to be able to access all variable types. However, with other visualiz...

• Question

UI Builder Enhancement: Create New Button List with Popup

Opening a Dialog on Button Click in a List (UI Builder)   Configuration Steps Create the following records via configuration:   1. Action Assignment Table: sys_declarative_action_assignment Create a new Action Assignment record.Populate the fields as...

• Article

Issue Consolidating RITMs automatically

The Problems:Flow UI Bug: Standard "Submit Catalog Item Request" action fails with "Failed to create FlowObjectDefinition" when mapping variables from a custom action.Visibility Issue: GlideRecord.insert() creates the RITM, but the Variable Editor is...

• Question

CSA question exam

You have heard about a new application released by ServiceNow. You want to try it out, to see if it might be useful for your company's ServiceNow implementation. What would be the best way to get hands -on experience with the new application?- Activa...

• Question

Save as Draft resets variable back to --None-- when accessing draft catalog item

Hi, We're running into an issue where accessing a draft request isn't storing the previously saved variable value. We have a software license record producer where the first variable that appears is "Request Type" and it initially displays --None-- ,...

• Question

Virtualized by::Virtualizes - CI Relationship

Hello! this is my first post to the Service Now Community so please let me know if I need to supply any additional information for you to help answer this question. I'm trying to understand which way around the following relationship should be create...

• Question
• Scripting and Coding

How to see the list pop up view of the incident in SOW

• Question

Can I write to a spoke table without using Spoke Connectivity? (Salesforce Opportunities)

Working with our developers to ingest data from Salesforce Opportunities into the Salesforce Spoke table (sn_sforce_v2_spoke_st_opportunities), but we were not permitted to use the Spoken Connection from SNOW to SFDC. Instead we get an XML package th...

• Question