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What's New Popular Posts Events Career Path More What's happening right now Get the latest info about ServiceNow releases, events, and challenges from our Developer Advocates. now[dev] blog Registration is open: Come build with us at now[dev]26 Mark your calendars: November 4–5, 2026 at the San Jos... Read More Developer Advocate Blog Building an MCP Server on ServiceNow and Connecting Claude to It I have built a handful... Read More Developer Advocate Blog Do All Developers Need to Be Tech Leads Now? Key takeaways • AI agents can now write code faster than most teams can review it, ... Read More Developer Advocate Blog ServiceNow Meets Smart Glasses: Live-Coding a Scripted REST API Proof of Concept What if a P1 incident ... Read More Developer Advocate Blog ServiceNow Build Agent MCP Servers: Jira, Figma, Postgres, Zoom, and More ServiceNow Build Agent... Read More Developer Advocate Blog Calling ServiceNow AI Skills via REST API: A Complete Walkthrough Everything AI in Servi... Read More Developer blog Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes Lately, it’s become ha... Read More Developer blog How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Developer Advocate Blog Building ServiceNow apps via Claude Code and the ServiceNow SDK Vibe Coding with Claud... Read More Product Launch blogs Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Popular Posts Explore the most discussed topics and insights shaping our developer community. Developer forum AWA - Double accept required Hi all,I configured an AWA queue as per the screenshot 1 but even if the auto assig... Read More Developer forum Reusable Test + Run Server Side Script bug Hi,I discovered a bug that triggers when you add a reusable test to a normal atf te... Read More Developer forum Global Search Results Opening in Polaris Instead of Service Operations Workspace (SOW) Hi Team,After our rece... Read More Developer forum Approval is approved automatically instead of manually user is approved Created a flow named E... Read More Developer forum Transform Map execution Question 1:If data comes from an API and is inserted/updated in a staging (Import Set) table, when will ... Read More Developer forum i want to create CCM insight admin role but only with read access their responsibility w... Read More Events Join virtual and in-person events to learn, collaborate, and connect with practitioners solving the same challenges you are. GRC events On Demand Virtual Experience: From AI pilot to enterprise: what works, what breaks, and how to close July 03-September 30, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5226048/from-reactive-to-ready-whats-next-for-autonomous-it?referenceSource=community Read More Service Management events Live Webinar: The reason your AI CX strategy is failing (and how to fix it) You invested in AI to ... August 20-September 16, 2026 8:00 AM https://info.servicenow.com/WBR-MA00016655_Q3-FY26-AI-CRMStrat-IDC_MT00003849_LP.html?referenceSource=Community Read More HRSD events HR Tech - Las Vegas LEARN MORE Attending HR Tech in Las Vegas on October 20 -22? Meet with ServiceNow to see how AI complete... September 02-October 22, 2026 8:00 AM Mandalay Bay Convention Center, South Las Vegas Boulevard, Las Vegas, NV, USA Read More Autonomous IT events ServiceNow Exchange: Event Management Webinar - The AIOps Advantage Events are your early ... September 2, 2026 8:00 AM Read More ITOM events ServiceNow Exchange: Autonomous IT Academy - Event Management Evolved: The AIOps Advantage Alert noise is killing... September 2, 2026 8:00 AM https://info.servicenow.com/ServiceNowExchange-IT-Solutions-academies.html?cid=losn:com Read More ITSM events ServiceNow Exchange: Autonomous IT Academy - Event Management Evolved: The AIOps Advantage Alert noise is killing... September 2, 2026 8:00 AM https://info.servicenow.com/ServiceNowExchange-IT-Solutions-academies.html?cid=losn:com Read More Career Path Advance through our Developer Path, a journey designed to help you grow from Explorer to Visionary. Build skills, share knowledge, and shape the future of our developer community. System Administrator You’re highly organized and thrive when working with others. You love sharing technical know-how and building relationships. You keep everyone on track. Learn More Implementer You’re creative and efficient. You relish working through a problem to find the best answer for everyone, because you know give and take is part of the process. Learn More Platform Owner You have a vision for how technology should be used and enjoy working and leading in cross functional teams.

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AWA - Double accept required

Hi all,I configured an AWA queue as per the screenshot 1 but even if the auto assign is true, the user still has to accept the ticket when he opens it in the CSM/FSM Workspace (as per the screenshot 2). Could you kindly tell me if there is a way to e...

  • Question

Approval is approved automatically instead of manually user is approved

Created a flow named Employee ID Request FlowTrigger -> Service CatalogActionsGet Catalog Variables from catalog itemAsk for ApprovalIn ask for approval , the approval should be approved by ServiceDesk. I created the flow while im running it the appr...

  • Question

This is based on approval for procurement case

My requirement is when an approval sent to the requestor's manager based on the choice selection( means in the record producer there is a choice field and when the requestor selects the first two options only the approval request should sent and get ...

  • Question

REST API Explorer returns 403 Forbidden for admin role on Table API

I'm following through this course: ServiceNow Scripted REST APIsThere is a point where he begins discussing security, ACLs, etc. and all that appears to work in my PDI. I am able to use my test account in Postman to GET records from my scripted REST ...

  • Question

Transform Map execution

Question 1:If data comes from an API and is inserted/updated in a staging (Import Set) table, when will the Transform Map execute? If multiple Transform Maps are associated with the same staging table, will all of them execute?   Question 2:When usin...

  • Question

Reusable Test + Run Server Side Script bug

Hi,I discovered a bug that triggers when you add a reusable test to a normal atf test (sys_atf_test) which includes a server side script.The server side script seems to parse all the steps in the normal test's environment but the reusable test seems ...

  • Question

VA integration with Nexthink API

I've integrated the VA with Nexthink API for 7 different remote actions, I want to make it dynamic choice action for the user. if user selects from any of action so only that action should be performed. where we need to do the scripting for this? you...

  • Question

How to locate entry in ServiceNow Success Packs

I am currently following SNPI - Explore Now Create (Content) and I must create 'Create your own app - ServiceNow SPM.xml', after researching how to accomplish this I was led to ServiceNow Success Packs where I must locate this entry. Does anyone know...

  • Question
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