need to remove or set read only mode steps of catalog builder
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03-10-2025 03:42 AM
Disabling the modifications on Catalog items from the catalog builder to only include the Questions and Review and submit sections. Apart from these two, all other sections should be grayed out or removed.
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03-10-2025 04:29 AM
Hi @shrngikaG
To use the catalog builder, you need to work with the template and sections you've mentioned, which are defined in the template only. We can't modify the OOTB (Out of the Box) template. If you want to make changes, you'll need to create your own template and use that.
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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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****************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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