Netcool and ServiceNow integration

[Raji6]

Hi Can you help us with the following.

Trying to integrate Netcool and ServiceNow. I see the events pass across the Socket Writer gateway(netcool) to Socket monitor on MID server (watching the Socket monitor port). But I am not seeing the alerts getting into ECC queue on ServiceNow. Is there a way to watch the log on Socket monitor and if there is any issue with Socket monitor inserting the event into ECC queue?

Thanks,

[NamrataJ]

Hi Dennis,

Were you able to figure out.....

Best Regards,

Namrata Jain