Hi Can you help us with the following.
Trying to integrate Netcool and ServiceNow. I see the events pass across the Socket Writer gateway(netcool) to Socket monitor on MID server (watching the Socket monitor port). But I am not seeing the alerts getting into ECC queue on ServiceNow. Is there a way to watch the log on Socket monitor and if there is any issue with Socket monitor inserting the event into ECC queue?
Thanks,
