New button on Catalog task Related list on RITM form

Anubhav24
Mega Sage
Mega Sage
Hi All,
 
I had implemented one logic to hide/show "New" button on the sc catalog task related list displayed on the RITM form in the Omit new condition script tab:
 
gs.addInfoMessage('here 1');
if (parent.cat_item == "791d2a7ff70b2010ec1ceeb74851e0ce" && parent.u_template) {
    var codeList = gs.getProperty('new_button_tasks').split(',');
    if (codeList.indexOf(parent.u_template.getDisplayValue()) > -1) {
        answer = false;
    } else
        answer = true;
} else
    answer = true;
 
I had implemented this in San Diego version with the old UI and it was working fine for admin and users with itil and sn_request_read and write roles.
After upgrade to Utah , if I write some info messages they are validated for admin users and if I impersonate with a user having itil and sn_request_read and write roles , the condition is not getting even evaluated no log messages shown on the form.
 
Thanks
5 REPLIES 5

 

Yes User should have create access to the table.

 

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Kind Regards,
Rohila V
2022-25 ServiceNow Community MVP