New catalog item wanting to populate variable values from a RITM

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03-11-2025 11:29 PM
I have a catalog item that is being logged that has a list collector and two date variables:
u_user_list
u_start
u_end
When this catalog item is submitted (by a team) the flow ultimately sends individually each user in the list collector an email via a event that has a link in it for the user to fill in a new catalog item where the dates in the first catalog item is needed to be auto filled.
EG:
Catalog Item 1, has the start and end dates filled in by a team representative to get a user to action something.
The user opens the link to Catalog Item 2 and I want to start and end dates to be pre filled on catalog item 2 from the values that were entered into catalog item 1.
Help please?
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03-17-2025 06:37 AM
Sure no worries.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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04-28-2025 02:35 AM
Hope you are doing good.
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Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader