New catalog item wanting to populate variable values from a RITM

Bidduam
Tera Guru

I have a catalog item that is being logged that has a list collector and two date variables:

u_user_list

u_start

u_end

 

When this catalog item is submitted (by a team) the flow ultimately sends individually each user in the list collector an email via a event that has a link in it for the user to fill in a new catalog item where the dates in the first catalog item is needed to be auto filled.

 

EG:

Catalog Item 1, has the start and end dates filled in by a team representative to get a user to action something.

 

The user opens the link to Catalog Item 2 and I want to start and end dates to be pre filled on catalog item 2 from the values that were entered into catalog item 1.

 

Help please?

11 REPLIES 11

@Bidduam 

Sure no worries.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Bidduam 

Hope you are doing good.

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Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader