New Dev Instance - Admin login no longer working

Beth2
Tera Contributor

I requested a new PDI yesterday (dev281093).  I logged in using the admin credentials with no issue.  I had to do some research to remind myself how to get to the glide records.  I went back to the dev instance and within minutes, I was logged out.  I now can not log in to the instance.  The instance must still exist, because I can get to the login screen, but the supplied admin password doesnt work (error:  Username or password invalid).

 

When I log into the developer website, it is showing me a button to get a new instance.

 

Where did yesterdays instance go, or what happened to the admin password?

5 REPLIES 5

nityabans27
Giga Guru

Hi @Beth2 ,

I faced the same issue while working with PDI yesterday. Somehow when i refreshed my instance i logged out of it. Then when i clicked on start building my credentials were not working and the screen flashed me to make a new password. So this is the issue with new instances I guess, still not sure. Try resetting your password. Only way visible right now.